Many people want to invest money into various assets. The investment world is strong, so stocks and bonds can help build wealth. However, others want to diversify their portfolios with gold and silver. The process can be a bit confusing, so it’s best to work with a business that deals with the finest silver, platinum, and palladium. United Gold Direct LLC is a precious metals dealer specializing in the gold and silver business. Its objectives are to help people through the process to purchase precious metal products and complete the transaction quickly. Generally, this is done through a gold IRA, where only the finest bars count. Let’s learn more about this company to see if it’s worth investing in.

 

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Overview of United Gold Direct

United Gold Direct offers investments into precious metals, such as gold and silver coins and bullion and gold IRAs. It’s based in Westlake Village at 2945 Townsgate Road, Suite 200 in California, and the business claims to be passionately committed to its clients. As a modern coin dealer, this business knows everything there is to know about gold as an investment strategy. 

Those who wish to purchase it may find that a managed account team is easier to handle. Still, there is no guarantee that the products might rise in price, and the investor must accept this risk. Overall, the history of gold and other precious metal products has fluctuated but steadily rose. Still, there is doubt among investors about this firm, with many complaints about its dealings.

Pros and Cons for United Gold Direct

Pros

  • No hidden investment fees
  • Multiple precious metal choices
  • Personal and depository storage
  • Easy investing strategies available

Cons

  • Not much information on other precious metals (silver, platinum, and palladium)
  • Multiple negative reviews and complaints
  • Confusion on setting up an IRA
  • Hard to get someone to assist
  • Issues viewing the website in the browser

What Is United Gold Direct?

Overall, United Gold Direct is one of many dealers for precious metals. It allows users to invest money for gold/silver and palladium products, but people may also get precious metals IRAs. With that, it doesn’t charge any hidden fees and claims that it doesn’t use high-pressure tactics. Still, some reviews about the business mention that the representatives use urgency to get people to make investments. 

It’s possible to get the gold/silver delivered directly to the person’s home, but United Gold Direct recommends that it be stored at a third-party depository for safe-keeping and security. For IRAs, they must be stored at an IRS-approved facility. This company is located in Westlake Village at 2945 Townsgate Road, Suite 200. Ideally, customers visit the website to ensure that there’s no delay.

How Does United Gold Direct Work?

In a sense, United Gold Direct allows customers to work with account executives to make gold/silver purchases or to set up a precious metals IRA. Its service also extends to rolling over an existing IRA to one for gold/silver. Overall, it works similarly to other companies. 

Those interested in doing business with gold dealers find that the employees don’t work on commission. Therefore, their goal is to help customers decide what protection methods and purchases are right for them. This includes opening the IRA, rolling over another IRA, or purchasing precious metals outright.

Products Available at United Gold Direct

Lorem ipsum dolor sit amet,There are various reviews about United Gold Direct that claim the service offers internationally recognized coins and national, rare ones. With that, people can spend their money on silver/gold that ships directly to the house. 

That way, they are more in control of the safety and security. Consumers may find a catalog on the website, which is a sign of a legitimate business. Still, there’s the matter of forgery and rollover issues that others have complained about. Here are the precious metal products available at the time of publishing: consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Gold Coins/Bars

  • Certified gold coins
  • Proof Gold American Eagle coins
  • Swiss 20-franc coins
  • $20 Stain-Gaudens coins
  • South African Krugerrand coins
  • Proof gold coins
  • Netherlands 10-guilder coins
  • Mexico 50-peso coins
  • Italian 20-lire coins
  • Hungary 1-korona coins
  • Gold Russian 5-ruble coins
  • Gold bars in 1 or 10 ounces or 1 kilogram
  • Gold American Buffalo coins
  • French 20-franc Rooster, Angel, and Napolean III coins
  • First Strike American Buffalo coins
  • Danish 20-kroner coins
  • Chinese Gold Panda coins
  • Canadian Maple Leaf coins
  • British Sovereign coins
  • Australian Gold Philharmonic coins
  • Austrian 100-corona coins
  • Australian Nugget coins
  • American Gold Eagle coins
  • $3 Indian Princess
  • Liberty coins ($1, $2.5, $5, $10)
  • Indian Coins ($1, $2.5, $5, $10)

Silver Coins

  • Silver bullion rounds
  • Silver American Eagle Coins
  • Silver bullion for storage
  • Proof silver coins
  • Silver bullion bars
  • Mexican Libertad
  • Kennedy half-dollars
  • Franklin half-dollars
  • Buffalo Commemorative dollar silver coins
  • Silver bags of 40 or 90 percent

Platinum

  • Platinum bullion for storage
  • Platinum American Eagle coins
  • Proof platinum Eagle coins
  • Platinum Canadian Maple Leaf coins

Palladium

  • Palladium products like Canadian Maple Leaf coins
  • Palladium bullion for storage

United Gold Direct Delivery and Storage

United Gold Direct offers investors the choice of getting physical delivery of the precious metals to their homes. They may also have them stored at a secured depository. This company stores the items purchased at the Delaware Depository. It offers segregated storage and insurance for the products as part of its service. 

Overall, United Gold Direct is considered a legit business because it uses insured and registered mail from USPS or UPS to send deliveries. Once the money is received, the business sends out the products, which are tracked. They require a signature when they arrive. As the delivery is insured, the purchase might have additional shipping costs associated with it.

Precious Metals IRA Fees from United Gold Direct

The company website doesn’t list much cost information. Overall, United Gold Direct promises that it doesn’t charge hidden fees but doesn’t detail what the prices are. While people know they pay more for shipping, storage, custodial, and insurance fees (with the precious metals IRA), they don’t know how much those are until they call in. Typically, a business with those practices isn’t service-oriented. With that, there’s a minimum of $1,500 for every purchase made.

This business also limits its payment methods. It accepts cashier’s checks, personal checks, and bank transfers up to $10,000 at a time.The company website doesn’t list much cost information. Overall, United Gold Direct promises that it doesn’t charge hidden fees but doesn’t detail what the prices are. While people know they pay more for shipping, storage, custodial, and insurance fees (with the precious metals IRA), they don’t know how much those are until they call in. 

Typically, a business with those practices isn’t service-oriented. With that, there’s a minimum of $1,500 for every purchase made. This business also limits its payment methods. It accepts cashier’s checks, personal checks, and bank transfers up to $10,000 at a time.

United Gold Direct Reviews from Other Clients

There is a Better Business Bureau profile on UGD. Currently, the company has a consent order issued against it. The claim is that the business used client funds to pay for business expenses. Though the Better Business Bureau recognized the company with an A- rating, it’s not BBB-accredited. Other reviews make complaints about the value of the service, claiming that it doesn’t exceed expectations. The team members aren’t there to build relationships. 

Though the company claims that it is there to assist with protection methods and the purchase of precious metals, it is not recognized by Trustpilot and other review sites. Some clients claim fraud – beware of the company and its website. Some reviews from Canada say that there’s no value at all. It takes the money quickly and then never delivers. 

Another of the fraud-beware complaints on the internet say that when pulling out the gold from the IRA for an emergency, the person never received their money back. Others mainly say that the silver, platinum, and palladium items were never delivered as they were intended. With that, the site isn’t easy to use, so many people who invested previously pulled their money out of the IRA. None of this fares well for the business.

FAQs about United Gold Direct

Yes, when investing with this business, one must spend $1,500 per transaction, regardless of the payment method. Overall, the value of the precious metals received should be that or higher, but it’s hard to tell from the service provided.

Though the business claims to calculate its discounts into the pricing model, there’s no list of this on the website. With that, it promises to include additional discounts on any large orders of physical gold. This has not been confirmed.

The company allows an investor to buy gold and have it sent to the person’s home. However, a large investment like the one people must make is hard to store and keep at home for safety purposes. Therefore, the business extends its service to arrange for depository storage of the assets bought.

This business allows people to buy gold, platinum, silver, and palladium bars/coins/bullion. Overall, the business world of gold and silver is similar for all companies like this one, so there’s nothing special about it.

Conclusion

With so many companies offering precious metal IRAs and products, it’s hard to say that United Gold Direct is the best business for the job. Each review about the business mentioned something negative, and that raises red flags. When going to the website to get more information about the service, there’s not much available. Most companies are transparent with their business dealings and prices, but not UGD. Clients interested in investing in precious metals may want to consider the services of another investment company. 

Please note, UGD is located in Westlake Village at 2945 Townsgate Road, Suite 200. However, most reviews say that it’s nearly impossible to buy gold and that one must contact a representative instead of doing it online. Other reviews give few stars and claim that forgery and other issues were at play. Overall, it’s best not to use United Gold Direct.

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Tim Schmidt

About 

 
Tim Schmidt is an Entrepreneur who has covered retirement investing since 2012. He's also a published author, and his views on investing have been featured in USA Today, Tech Times, The Huffington Post, Nasdaq, and many more.