The global economy is dominated by online shopping at this point. If you’d like to make a purchase, you can do so on the Internet in just a couple of clicks. Buying commodities including precious metals falls into the same category at this point.
Although, as you begin to buy precious metals, you have to consider other things besides the overall price. You need to connect with a trustworthy dealer with a great reputation. And you definitely need to find a business with excellent customer service policies and skills.
Zaner Precious Metals makes it their mission to help people purchase the precious metals that they desire. But you undoubtedly want to know more about this organization, right? How well do they stack up against their competitors? Have other people had great customer service experiences or was it a nightmare?
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Info about Zaner Precious Metals
Zaner Group LLC is the parent company of Zaner Precious Metals. The subdivision of this company that focuses on precious metals is located in the financial district in Chicago. Like the majority of other dealers selling precious metals, you can purchase platinum, gold, palladium, and silver bullion bars and coins from this broker.
The wide majority of the items for sale at this company come directly from supplier vaults. Instead of purchasing pre-owned, they sell items that were minted that very year which they purchased. The company also has a buyback program in place to purchase precious metals from other owners.
Their website tells us that they even provide additional resources to help customers get set up with precious metals IRAs. So, if you’re looking to create a bright and fruitful retirement future, then you may want to check out their IRA services before you fund your new account.
Services Provided by Zaner Precious Metals
This organization provides customers with the right variety of services. In fact, they consider themselves a precious metals provider that acts as a full-service organization. You can visit their website and make precious metals purchases directly through their e-commerce platform. They provide fulfillment services for their customers as well, which include storage options and secure delivery.
It’s also possible to get help from the company to set up your precious metals IRA over the Internet. They do not share a lot of information, so I do not know how much they’ve streamlined the total process, because there are very few reviews from former customers. Since this information is hard to find, you might be better off working with another precious metals company with a wide range of reviews.
The company claims to help people accumulate more precious metals, which could even potentially involve creating automatic purchases on a regular basis. They also talk about hedging against inflation, risk management, and provide investment advice against potential market forces that could harm a portfolio.
They even claim to provide their customers with inventory management. I have no idea what this means, but it is one of their claims.
The Truth about Zaner Group
Zaner Precious Metals is a subsidiary of the limited liability company named Zaner Group. This brokerage firm was established in 1980 and they help with all types of trading. Their organization has grown quite a bit over the years.
In truth, the parent company has multibillion-dollar clients that they work with. And their employees provide research, customer service, and market insights to their clientele.
Their main goal is to help people access precious metals and other types of trading as much as they need to. Their work revolves around 14 different countries and they have trading floor access around the entire globe.
On their website, it states that the average hands-on experience of the members of their staff is 14 years. Each one of their staff members is a specialist in a specific area, so you’ll get answers to your questions at all times.
If you have questions, they can be answered by order specialists at any time of the day because they are available 24 hours. They also provide you with instant up-to-the-minute info regarding economic factors and market forces from around the globe. If you trade at a high-volume, they even provide their customers with big discounts for high-volume traders.
They have different levels of services that you can choose depending on your wants, needs, and market approach. Or if you’re looking for additional help, they will help you step in the right direction and make the ideal financial decisions to meet your needs
Will I Get Scammed Working with Zaner Precious Metals?
On the surface, I have to say with pretty good certainty that this company isn’t a scam. Remember, they have been in business for more than 40 years and they hold an A+ reading and accreditation with the Better Business Bureau.
Unfortunately, I couldn’t find any reviews or complaints about the company on the Better Business Bureau site. And when you look at typical third-party websites, you aren’t going to find these reliable reviews either. This is causing difficulty because it’s hard to tell if the company is trustworthy or not without these reviews.
Luckily, we discovered a couple of reviews on the Bullion Directory and Facebook. Let’s take a look at what previous customers had to say.
Reviews from Former Customers
One of the employees from this company provided a positive review, saying they just became a part of this company and they are a novice in the industry. They claim that the company taught them how to use software to get a better understanding of the industry in just a matter of hours. The company said the software that they use is praiseworthy and really helpful.
From an employee standpoint, they can easily answer questions for potential customers using this valuable software. Plus, it’s their overall goal to connect their customers with real people, not bots or anything like that. At the end of the day, this employee says the company is great because of its professionalism and it’s major expertise in the industry.
This business also received 5 out of 5 stars on Facebook based on reviews from seven previous customers. But many of these are only reviews and only one of them happened within the last year. This seems like a red flag because the lack of recent reviews is bad because we don’t know how the most recent customers felt about the service and we don’t know if things may have changed for the worse.
Recently, a review from a previous customer said they were new to buying precious metals as an investment. They claim to make $7000 per week now trading through this platform. They claimed to suffer a lot of losses in the beginning of their trading journey, but with the help of the company, they now have the necessary skills and knowledge to become a successful investor.
This review is outstanding to say the least. But is it actually true? My skepticism is at an all-time high when I read a review like this. No new trader is going to be able to make $7000 a week without putting in the time and effort. Everyone and their mother would be making an extra $7000 week if it was this easy.
Zaner Precious Metals Pros
- They have a great rating with the Better Business Bureau and they are also accredited
- They offer a wide variety of online services for their customers
Zaner Precious Metals Cons
- There isn’t a wide array of trustworthy reviews online regarding this company
- Third-party reviews are very difficult to uncover
Bottom Line
Zaner Precious Metals has been actively helping customers in the precious metals industry for more than 40 years, and they are an accredited group with the BBB for the past 20 years. On the surface, this company appears absolutely legitimate. But there are a couple of questionable reviews about them on the Internet and other more positive and objective reviews are practically nonexistent.
Quite possibly, you might benefit from doing business with this group by meeting with them in person at one of their offices in Chicago. This is usually the case with old-school precious metals companies that existed prior to the Internet.
No matter what, there really isn’t a major reason to buy from them. There are so many great precious metals dealers on the Internet that are better suited to meet your needs during a challenging economic environment. These companies make it very simple to buy precious metals from home without any difficulty and they provide great resources for education as well.
About Tim Schmidt
Tim Schmidt is an Entrepreneur who has covered retirement investing since 2012. He's also a published author, and his views on investing have been featured in USA Today, Tech Times, The Huffington Post, Nasdaq, and many more.
