GoldenCrest Metals Review: A New California Precious-Metals Dealer

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TL;DR: GoldenCrest Metals is the trade name for Golden Crest Metals LLC, a California limited liability company formed in November 2023 and based in Calabasas, California. The company has held Better Business Bureau accreditation since January 12, 2024, and its Trustpilot profile carries a thin base of roughly 17 reviews. No FTC, SEC, CFTC, DOJ, or state attorney general action against the company was located in the sources searched as of August 2026. The dealer’s fees, account minimums, and named custodian or depository partners are not confirmed from a primary company disclosure. The company’s youth and limited review volume, not any confirmed complaint or violation, are the reasons for caution here.

What Is GoldenCrest Metals?

GoldenCrest Metals is the trade name for Golden Crest Metals LLC, a California limited liability company that the Better Business Bureau lists as started on November 18, 2023. The founder and CEO is Rich Jacoby, and the company operates out of Calabasas, California, the same city where several other precious-metals dealers in the state maintain offices. GoldenCrest Metals markets itself as a physical bullion dealer and gold IRA facilitator, though it is not among the older, more established names in the category.

The company’s exact California entity number was not confirmed directly from the Secretary of State’s registry for this review. The BBB profile, which reproduces state registry fields, is the primary source used here for the entity’s start date and status.

Is GoldenCrest Metals BBB Accredited?

Yes. The Better Business Bureau has listed GoldenCrest Metals as accredited since January 12, 2024, roughly two months after Golden Crest Metals LLC was formed in November 2023, with a current A- letter grade the bureau attributes to the company’s short time in business.

Accreditation this quickly after formation is not unusual for a dealer that applies early, but it also means the accreditation has not yet been tested across multiple years of complaint history the way an older dealer’s has.

The BBB profile shows a current A- letter grade, which the bureau attributes to the length of time the business has been operating.

Secondary sources also note one resolved complaint on the company’s BBB file. Exact complaint counts for the last twelve months and the last three years were not exposed on the primary profile page captured for this review.

What Do Customer Reviews Show?

GoldenCrest Metals carries a small [Trustpilot] review base of roughly 17 reviews, scoring about 4.3 out of 5 as of a 2026 capture, too thin a sample to establish a reliable pattern in either direction. A dealer with hundreds of reviews spanning several years gives a reader a statistically meaningful picture of how it handles both routine transactions and disputes. A dealer with 17 reviews does not, regardless of whether those 17 skew positive or negative. The exact current Trustpilot score and count were not captured from the primary rating page for this review and should be re-pulled before publication.

No Google review profile or Business Consumer Alliance rating with a confirmed score and count was captured from primary sources for GoldenCrest Metals in this research.

What GoldenCrest Metals Does Not Publish

GoldenCrest Metals does not publish fees, account minimums, or named custodian and depository partners on a primary company disclosure that this review could confirm. Figures for setup fees, annual fees, and purchase or IRA minimums circulate on third-party review sites, but none of them trace back to a disclosure page on the company’s own site captured in this research. The same is true for the custodian and depository names sometimes attached to the company in secondary write-ups.

This is a common gap across the precious-metals dealer category, not something unique to GoldenCrest Metals. Most dealers, including long-established ones, direct prospective buyers to call for a quote rather than posting a fee schedule online. The difference for a newer dealer is that a buyer has fewer independent data points, such as years of forum threads or detailed reviews describing the actual fees charged, to fill the gap the company’s own site leaves open.

Does GoldenCrest Metals Have a Regulatory Record?

No [FTC](https://www.ftc.gov/), [SEC](https://www.sec.gov/), [CFTC](https://www.cftc.gov/), Department of Justice, or state attorney general action against GoldenCrest Metals was located in the sources searched as of August 2026. This is worth stating plainly because unrelated enforcement actions against other precious-metals firms circulate widely in gold IRA discussions online, and readers sometimes attach those cases to the wrong company. None of the multimillion-dollar FTC or CFTC settlements reported in this space in recent years name GoldenCrest Metals, and no primary court or agency document ties any such action to this dealer. Given that the company is less than three years old, a clean record here mostly reflects a short operating history rather than a long one that has been tested and passed.

What Should Buyers Weigh Before a New Dealer?

A dealer’s age and independent review volume are two of the simplest screens available before a purchase, and a company like GoldenCrest Metals scores low on both simply by being new. This is general due-diligence guidance, not a claim about this company specifically. Before sending funds to any precious-metals dealer, it is reasonable to confirm the entity is registered and in good standing with the state where it is formed, to check how long it has held its current BBB accreditation status rather than just its current letter grade, and to read enough independent reviews, spread across enough months, to see how the company has handled a dispute rather than only how it handles a routine sale. A thin review base is not proof of a problem. It simply means there is not yet enough independent evidence to weigh either way, and buyers should size any decision to that uncertainty. Always weigh a dealer’s track record against your own plan, and consult your own financial and tax professionals before acting on it.

The Verdict on GoldenCrest Metals

GoldenCrest Metals is a real, BBB-accredited California business, but it is too new and too thinly reviewed to carry the same confidence as a decade-old operator. The entity is registry-traceable, the BBB accreditation is confirmed, and no regulatory action has been found against it. Set against that, the company has been operating for under three years, its Trustpilot review base is small, and its fees, minimums, and custodian relationships are not confirmed from its own disclosures. None of that means the company is untrustworthy. It means a buyer evaluating GoldenCrest Metals is working with less independent evidence than a buyer evaluating a dealer that has been accredited and reviewed for a decade, and the decision should be sized accordingly.

Frequently Asked Questions

Is GoldenCrest Metals a legitimate company? GoldenCrest Metals, the trade name for Golden Crest Metals LLC, is a registry-traceable California business with confirmed BBB accreditation since January 2024. No FTC, SEC, CFTC, DOJ, or state attorney general action against the company was located as of August 2026. Legitimacy in the sense of existing and being registered is confirmed. A long, independently verified track record is not, simply because the company is new.

Is GoldenCrest Metals BBB accredited? Yes. The company has held BBB accreditation since January 12, 2024. Some secondary sources report a letter grade of A-, though that grade was not confirmed on the primary BBB profile captured for this review.

How many reviews does GoldenCrest Metals have? Its Trustpilot profile carried roughly 17 reviews as of a 2026 capture, a small enough sample that it should not be treated as statistically representative in either direction.

Who founded GoldenCrest Metals? Rich Jacoby is listed as founder and CEO. The company was formed as Golden Crest Metals LLC in California, with a BBB-reported start date of November 18, 2023.

Does GoldenCrest Metals publish its fees and minimums? Not on a primary company disclosure confirmed for this review. Figures circulating on third-party review sites are not confirmed from the company’s own page and should not be treated as current pricing without direct confirmation.

This article is for general education on precious-metals dealer diligence and is not a personalized investment, tax, or legal recommendation. Verify current fees, minimums, accreditation status, and regulatory standing directly with GoldenCrest Metals and the Better Business Bureau before making a decision.